Welcome Back to Tranquillo Place

Sending a warm welcome to clients – new, returning, regional, interstate, resting, on-line and in-person!

8th January 2021

Preparations are underway and very soon I’ll be back at work after spending my vacation in the red zone on the northern part of the Northern Beaches. 😬 Humpff! Grateful for the beautiful environment, and my neighbours. Inspired by the different and creative ways we have being connecting across the red zone. (Saving the details for another blog)

During these last days of the red zone lockdown (due to end on 9th Jan 2021) we’ve re-visited the COVID-19 safety plan for Tranquillo Place. In 2021 you’ll see more COVIDSafe communication and there will be a few small changes that ensure we are looking after each other. The main points are:

1. Before in-person sessions let me know if you are feeling unwell
2. Wear a mask – only upon entering and until you are seated
3. Sanitise and maintain social distancing
4. Switch to on-line sessions for any reason
5. Check in via Service NSW app is optional

Please read through this whole article to the end. If you have any questions or concerns  give me a call or email.

I’ve had another COVID-19 test today –  I feel really healthy and even though I have no symptoms, I want you be assured that I have a COVID-19 negative result before you come to see me.

By the way as an essential worker, even if the lock down restrictions continue or are reinstated I will continue to offer counselling at Tranquillo Place in person, unless the advice changes.

Warm wishes

Jane Macnaught

 

Let Me Know

When you receive your booking confirmation and/or text message and you are planning an in-person session ‘Let Me Know’…

Please inform me if you have any symptoms of COVID-19 fever, cough cold etc.

Immediately get a COVID-19 test. We can either reschedule, cancel or switch the in-person session to online via ZOOM. Depends on how you are feeling.

I will be keen to know your test results too. As soon as you have a negative result we can resume in-person sessions.

On Arrival

I will ensure that there is adequate time between sessions so there is no cross over of clients.

Before arriving please cover your mouth and nose with a mask or a scarf, until you are seated. Cover up again when you are leaving.

On arrival at Tranquillo Place sanitise your hands with the alcohol-based sanitiser provided. It is located on the welcome table outside the Tranquillo Place door.

Scan the QR code on the front door using the Service NSW app – this is optional (see below).

Social Distancing

The Tranquillo Place front door will be left ajar in readiness for your arrival.

Use your elbow to nudge the door open.

I will secure the door once you are inside, and open and close it for you as needed. There is no need for you to have contact with the door handles.

Bring your own drink bottle/cup to your session, refills are available with the usual lovely soft Kangen water (7.5 alkaline).

The chairs in the room are already positioned at the recommended 1.5m distance.

If we choose to move about the room during the session we can both don our face masks.

If you cough or sneeze, do so in the opposite direction to me and towards your elbow.

I will wipe down the hard surfaces and spray the area with antiseptic spray in-between each client.

Face Masks 😷

Face masks are not mandatory in the counselling room. However face masks are “recommended when social distancing cannot be maintained.”

https://www.nsw.gov.au/covid-19/what-you-can-and-cant-do-under-rules/common-questions-face-masks

As mentioned above, before arriving at my front door: please cover your mouth and nose with a mask or a scarf, until you are seated. Cover up again when you are leaving.

If we choose to move about the room during the session – and the 1.5m social distancing cannot be maintained – we can both don our face masks to ensure adequate protection. Like if we are sharing a resource, practicing a movement or a therapeutic activity.

Telehealth

Switching to on-line via Zoom. For my clients that prefer the face to face sessions I want to let you know that if we can’t see each other in-person : the switch to Zoom can be seamless.

If you want to switch one of your face to face session to on-line I can organise a private / encrypted ZOOM link in a flash. Simply text me even up to 15 minutes prior to a session and we can switch from in-person to on-line.

The reason we switch to Zoom doesn’t need to be related to COVID-19 – you may be exhausted, avoiding traffic, juggling appointments. No need to even HAVE a reason.

I can support you and talk with you from wherever you choose. Here are some of the places that clients could be located during a session:

The car overlooking the beach

Your comfy lounge

Your desk in a private office

The work car park

A park bench

The car at a headland lookout

Your private yacht  😀 all you need is an internet or phone reception

Service NSW app

Many businesses are now required to use the Service NSW app / QR code system to keep a record of who has visited their premises. This is not a requirement for Tranquillo Place clients as I can provide information if required for contact tracing.

However in accordance with NSW COVIDSafe you are able to use this check-in app if you would like to – it IS optional at Tranquillo Place.

If a visitor/client tests positive, NSW Health is then able to alert other visitors/clients who may have been in contact with that person. Contact tracing is one of the most powerful tools to stop the spread of COVID-19 in our community.  If you want to read more about the collection of data go to:

https://www.service.nsw.gov.au/covid-safe-check-privacy-collection-statement

T H A N K   Y O U

You made it to the end of my review of adjustments for 2021 at Tranquillo Place as we resume business alongside the lingering COVID-19 situation. AS always I welcome your feedback, suggestions and ideas on how we might make anything more comfortable, useful, safe and easy for YOU.

x Jane

 

References used to collate this information:

https://www.nsw.gov.au/covid-19/covid-safe

https://www.service.nsw.gov.au/covid-19

https://www.pacfa.org.au/coronavirus-disease-covid-19-information-for-members/

Jodie Gale, Soul Centred Psychotherapist

Amanda Westphal, Your Wellness Focus

Image Credits: via Instagram @biotech www.basicbiotech.com

 

By Jane Macnaught

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Jane Macnaught

E: counsellor@tranquilloplace.com  M: +61 425 152 490

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Tranquillo Place: Counselling | Mediation | Relationships

We offer private services in our beautiful tranquil room in Mona Vale, Northern Beaches Sydney and online using secure, encrypted Zoom.

Specialists in trauma, anxiety, grief & loss, communication, intimate relationships, compassionate mediation, couples coaching, online courses & training, workshops, and trauma informed practitioner support group.

Talk to us. We would like to hear what’s happening in your life and help you find the right support.

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Disclaimer: Tranquillo Place makes every effort to provide readers of our website, blogs and newsletters with information which is accurate and helpful. It is not however a substitute for counselling or professional advice. While all attempts have been made to verify all information provided, Tranquillo Place cannot guarantee and does not assume any responsibility for currency, errors, omissions or contrary interpretation of the information provided.

*Please note that this blog post is for informational and educational purposes only. It is not an endorsement of the books. We have created links to the Australian owned online bookstore BOOKTOPIA, and if you purchase with these links the website owner Tranquillo Place will be paid a nominal affiliate fee. We hope you enjoy reading these books.